
AI-Powered Sales Conversion
Explore how AI can support clearer sales communications and follow-up workflows. Work through customer scenarios while retaining human judgement and responsible data practices.
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Course code: FI-AIB-101
Learn how AI can support everyday business tasks, from drafting documents to organising ideas and reviewing workflows. Practise checking output and handling business information responsibly.

AI for Business is a practical course for people who want to use AI tools at work without needing a technical background. You will see where AI genuinely saves time, such as drafting emails and documents, summarising information and organising ideas, and where human judgement still matters.
The focus is on real business tasks. You will practise writing clear instructions (prompts), checking AI output for mistakes, and deciding what business information should and should not be shared with AI tools.
It is a short, practical course that teaches non-technical people to use AI assistants such as ChatGPT and Claude for everyday work: drafting emails and documents, summarising information and planning, while checking the results before using them.
SME owners, managers, executives and working adults who want to use AI tools to save time on everyday tasks, whatever their industry or role.
No. This course is designed for non-technical learners. If you can use email and a web browser, you can take part.
Both work well for business writing and planning. The course focuses on skills that carry across tools, such as writing clear prompts and checking output, so you can use whichever assistant your company prefers.
Common work tasks such as drafting emails, reports and proposals, summarising long documents and meeting notes, brainstorming ideas, and planning projects and to-do lists.
Yes. AI tools can sound confident but still get facts, figures or details wrong. The course shows you how to check AI output and when to rely on your own judgement.
The course covers what you should and shouldn't share, how to check a tool's privacy settings, and how to handle personal data in line with Singapore's Personal Data Protection Act (PDPA).
Yes. See our Corporate Training page or message us on WhatsApp to discuss a private session for your team.
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